Important Information

Ideal Camp is a part of Danielzik Hotels & Apartments, a direct sales holiday specialist, based in Germany and Italy. With over 40 years of experience, we are happy to offer a wide range of high quality campsite across Europe in collaboration with our partner Happy Camp.


Our partner: Happy Camp

Happy Camp has at least one Park Manager on every campsite who will be at the Happy Camp reception and will show you to your tent/mobile home. He/she will be available to answer your questions and provide help and information (in the name of Ideal Camp) to you throughout your holiday. On all campsites the staff speaks English.

General Booking Conditions and added costs

The Ideal Camp prices for mobile homes on all campsites are per night for the first 4 people. If there is a 5th, 6th or 7th person in the booking, this must be communicated at the time of booking. In this instance a small surcharge of €4 per person per night is added to the total price. Groups of youths under 25years are on request. The maximum occupancy depends the type of mobile home:

Ideal Lux are suitable for maximum 7 adults

Ideal Premium are suitable for maximum 7 adults

Ideal Standard are suitable for maximum 5 adults and 1 child

Ideal Classic and Ideal Comfort are suitable for maximum 6 adults

Deposit/ Cleaning/ Inventory

On arrival you will be required to pay a deposit of €100 in cash for each accommodation unit. The Park Manager will give you a signed receipt for this, which you must return at the end of your holiday in order to get your deposit back. Without this receipt your deposit cannot not be returned. To receive a full refund of your €100 deposit you must leave the accommodation clean (we pay special attention to the cleanliness of your bathroom, fridge and cooker). A deduction of € 30 for a final clean will be taken from your deposit if your accommodation is not clean when you leave. However, the bathroom, fridge and cooker must always be cleaned, Ideal Camp or our partner does not provide cleaning service.

Ideal Camp and our partners provide a good inventory for up to 6 people and we would ask that you respect our equipment and take care to avoid breakages. Any charges incurred as a result of breakages will be deducted from your deposit at the end of your holiday.

Parking

A parking space for 1 car is included in the price and will usually be next to your accommodation or in a designated internal car park on site. For those who wish to park a 2nd car, there may be a charge, so we kindly ask you to look at each specific campsite description for details on tariffs.

Barbecue

Every Ideal Camp mobile home is provided with a gas or charcoal barbecue, except on campsites where barbecues are not allowed. Again, please look at the individual campsite description for details.

Linen Hire

Linen orders must be placed at the time of the booking (at least 30 days before the arrival). For last minute requests we can not guarantee the service especially for Sardinia and South Italy. We do not offer any linen hire service on site. Linen hire has to be paid on site cash.

Currency & Valuables

All prices on the website are in Euros, but please be aware that we also offer holidays in countries which still operate with local currency.The currency of Croatia is the Kuna, in Hungary is the Hungarian Forint.

Also, almost every campsite will have a safety deposit box available at the reception. We recommend you use this for any valuables you bring with you.

Arrival & Departure

Ideal Camp accommodation will be available from 16:00 h on the day of arrival, and must be vacated no later than 10:00 h on the day of departure.

Pets

Are not allowed in the accommodation. Some campsites allow small dogs, please check further down for more information.

Ideal Camp Reception

Ideal Camp´s partners offer at has at least one Park Manager on every campsite who will be at the Camp reception and will show you to your mobile home. He/she will be available to answer your questions and provide help and information to you throughout your holiday. On all campsites the staff will be English speaking.

Campsite Rules

All campsites have their own rules, to which everyone – not depending upon and including Happy Camp – must comply. In order to enjoy your holiday we advise that you please observe these rules, and respect the accommodation, campsite and other guests. You can obtain details of these rules from the campsite reception.

All accommodations are non- smoking.

Entertainment

All our campsites provide entertainment in high season (July, August) with sport courses, mini clubs, shows and entertainment in the evening for both adults and children. In low season some campsites offer a smaller, more limited program. At some campsites the entertainment activities might be available at an extra cost.

Swimming Pools

On most of all our campsites, access to the swimming pool is included in the price. On some campsites you will have to wear a swimming cap. On certain campsites you may need a card or wristband, which will be provided by our Park Managers or the campsite itself on your arrival, by paying a deposit. For more information, please see the individual campsite description.

Camping Life

Camping involves living in a natural environment and it is therefore possible that you will come across one or two of God’s smaller creatures!

Visitor’s/ Tourist Tax

In many locations you must pay a daily tourist tax on arrival. This is a local tax and must be paid directly to the campsite.

Hire of Cots & High Chairs and Special Requests

We kindly ask you to let us know at the time of booking if you require a cot/highchair for your child, for which there is a charge of €2 per item, per day, which must be paid directly to our Park Managers. We will pass on any other special requests, for example for a shady emplacement, close to friends, a quiet pitch, close to the toilet facilities etc…but we cannot always guarantee 100% that the requests will be carried out. We will, of course try our best to satisfy them.

Low Season

Some Ideal Camp campsites open on the same day the campsite itself opens and sometimes, in low season, not all facilities are available or may be limited, in need of further maintenance or, in the case of swimming pools, opening can be dependent on the weather. We would ask you, therefore, to kindly consider that Ideal Camp and, often the campsites themselves, cannot guarantee the opening or full functionality of campsite facilities on time as they may be delayed due to force majeur.

Minors

Minors must be accompanied by parents.

Dogs

In the following campsites we now allow dogs (in a limited number of accommodations and only upon request):

Camping Village Butterfly on Lake Garda

Camping Village San Francesco on Lake Garda

Vigna sul Mar Camping Village on the Adriatic Coast

Camping Village Norcenni Girasole Club in Tuscany

Camping Bella Austria in Austria

Dogs are only allowed in certain types of accommodation; accommodation is limited and there is a maximum of 1 dog per unit.

Upon booking, clients must state that they will be bringing a dog. Written confirmation will be sent by us to those clients who book a dog into our mobile homes. This confirmation is required on check-in at Happy Camp Reception. Any client arriving with a dog who cannot produce the written confirmation, will not be admitted into our accommodation.

We allow only small dogs (up to a max.10 kg).

All dogs must have passport and, in order to be identified, must have an electronic microchip. They must travel along with their European health book or passport, and this must state the dates of the latest rabies vaccine (in order with the Country of destination’s Laws and Rules).

Inside the Campsites, dogs must be kept on a leash and with their owner at all time. The owner is responsible for cleaning up after their dog’s excrements and must make sure that the dog does not disturb other guests. It is the owner’s duty to ensure that the hygiene rules set by the campsite are adhered to at all times during their stay. Inside the mobile home, dogs are not permitted on the beds or the banquettes; they cannot be bathed inside the mobile home, but only in the specific areas indicated by the Campsite.

Dogs cannot be left alone inside or outside the accommodation, and cannot be left inside or outside the car.

As each Campsite has its own internal rules, we kindly ask you to read and respect their rules as well as ours.

Do not forget the necessary items of your dog: toys and food, all the accessories for your dog’s meal (bowls for food and water), the dog bed, the bags for collecting the excrements and the leash.

Additional price per day for a dog: € 5.

You will have to pay € 120 deposit upon arrival, from